🔧 TROUBLESHOOTING
Common Issues & Solutions
Quick fixes for the most common problems.
📧 Messages Not Delivering
If recipients aren't receiving your messages:
- Verify the email address is correct
- Ask recipient to check spam/junk folder
- Confirm you have message credits remaining
- Contact support if problem continues
🔑 Forgot Your Password
To reset your password:
- Click "Forgot Password" on login page
- Enter your registered email address
- Check email for password reset link
- Click link and create new password
💳 Payment Problems
Having trouble with billing?
- Confirm payment method is valid and current
- Check billing address matches card details
- Ensure sufficient funds are available
- Contact us for specific billing errors
🔧 Technical Problems
Experiencing technical difficulties?
- Clear browser cache and cookies
- Try a different browser (Chrome, Firefox, Safari)
- Check your internet connection
- Email us with error details and screenshots
Still Need Help?
Our support team is ready to assist you with any questions or issues.
Contact Support →